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Search Results Page 5 of 10

First Line Administrational and Organisational Support for Customer Service MU and Account Management Teams. Principal Accountabilities- Develop and create bids and proposals for service calls- Raise Purchase Orders for service contracts- Build and develop cost structures for contract renewals- Support the team with technical bid writing- Work with Account Managers to update existing service contracts- Support Proposal Managers with proposal and offer documents as required- Booking in of new orders - Daily monitoring of team inbox- Develop and create bids and proposals for small software only projects
ID
2020-11592
Job Locations
UK-Oxfordshire-Banbury
Category
Customer Service/Support
Posted Date
4 weeks ago(6/19/2020 3:51 AM)
We are currently looking for an enthusiastic and experienced Automated Warehouse Systems Integration Engineer to join our dynamic team in our Belrose office. In this role you will be responsible for managing the solutions technical baseline using an established Systems Engineering methodology across engineering disciplines and customers' operations. Duties and Responsibilities:- Execution of Systems Engineering’s Processes and Procedures ensuring successful project outcomes- Technical document writing including system and subsystem specifications to manage technical baseline of all systems- Onsite test execution during commissioning phases of highly automated material handling equipment by coordinating multi-discipline resources- Ensure customer satisfaction through the provision of quality service, via a professional manner and in-depth understanding of technical requirements- Develop and maintain effective relationships with all project stakeholders including customers, project management and engineering- Proactively promoting group standards, innovation, risk identification and safety management
ID
2020-11571
Job Locations
AU-NS-Belrose | AU-VI-Clayton
Category
Engineering
Posted Date
3 months ago(4/13/2020 9:46 PM)
To deliver a multi-skilled, PLC, IT and Software controls equipment service across a wide range of operationally critical equipment whilst both understanding and operating safely in-line with the customer’s business needs.The occupier of the role will operate as technical support for the customers sites, primarily in the Netherlands with occasional travel to the Fairburn site in Atlanta, Georgia and in all cases report into the Site Maintenance Manager. The role incumbent will promote KION/Dematic values and behaviours whilst supporting the requirements and activities of our customer to deliver in full, on time, every time understanding what is critical to quality for the customer. Essential Responsibilities- Troubleshoot complex systems issues and recommend ideals on productivity improvement, cost reduction and improve customer satisfaction- Perform complex technical interchange and knowledge transfer for both processes and application of products to system design- Coordinate all controls and engineering input necessary to troubleshoot and maintain a high level of system uptime- Maintain a complete set of project engineering records on all assignments- Manage lifecycle of client issues by creating, responding, troubleshooting, communicating, and resolving product related Incidents and Problems- Install, configure, optimize and maintain OS, software and databases- Designs and contributes to SOPs, tools and knowledge base articles- Troubleshoot java code, identify bugs, and prepare patches and hot fixesGeneral Responsibilities                                    - Strong problem/resolution solving skills Demonstrating an analytical mindset- Flexible to adapt to same-day and next-day changes to project support- Effective communication – networking & collaboration across all departments internal and external- Capable of project management and handling multiple priorities- Efficient time management and organization skills- To be the customer’s point of contact for all technical fault management- Error management ownership and engagement through a CAPA process- Adherence to agreed communication and fault management processes - Root-cause-analysis of faults using industry recognised tools within Lean Six Sigma principles- Equipment availability/Reliability optimisation through continuous Improvement- PLC backup, version control and change management - Input to the resident teams technical training matrix- Maintaining the technical tooling requirements including software, hardware, comm’s modules / leads and alternative interface equipment- Excellent Record-keeping, file updates, process management- Support the control of obsolescence on site
ID
2020-11549
Job Locations
NL-Oude Meer
Category
Customer Service/Support
Posted Date
4 weeks ago(6/18/2020 8:19 AM)
Job Family Responsibilities:Participates in the design of semi-complex systems that integrate hardware and software. As junior engineering main task is to follow, the instructions from the project controls lead or controls manger in to produce the task associated to one or multiple projects. These tasks will be easy to medium complex activities to allow the eng. growth in a short time and increase technical skills. Key Responsibilities:Participate in developing PLC sw and emulation PLC SW it working stand-alone or in a team under the technical guide of the Controls Software Team Leader and of the System Integration Manager
ID
2020-11540
Job Locations
ES-Coslada
Category
Engineering
Posted Date
1 month ago(6/9/2020 5:59 AM)
Your challenge: Dematic is looking for a talented Project Execution Lead to be hired with a permanent contract, for its premises in Cernusco Sul Naviglio. The Project Execution is the application of experience, skills, tools and techniques to meet the individual project requirements and to realize the project against budget, time & quality goals.The Project Execution Lead has to:- ultimately be responsible for the delivery of the defined Engineering (ENG) project objectives- structure, develop and plan all project ENG activities to fulfil all project objectives through the project lifecycle- monitor, control all ENG project activities and respond to deviations regarding customer, supplier and internally- Coordinate necessary resources to fulfil his project obligations from the line organizationThe Project Execution Lead is able to- form a highly motivated and committed team- improve the ‘can do mentality’- understand the technical aspect of the project entirely- handle competing objectives, finding alternatives in highly complex environment with restrictions- leverage the ENG line organization to get expert advice and technical solutionsCore tasks:- ENG Contact person for customers and internal stakeholders during the entire project- Coordinate with the principal engineering the quality gates and etch reviews are in sync- On-time, in-budget and in-quality delivery of the engineering sub project, contributing to a successful overall project result and project management- Management of cross-disciplinary and multi-national controls engineering teams- Project review and controlling with focus on budget and schedule, incl. resource needs- Managing & reviewing all electrical aspects of layouts, drawings, bills of materials, calculations and performance evaluations- Clarification of electrical specifications incl. third-party order specifications- Manage CRs, variation orders + potential claims- Risk assessments including documentation and presentation- Decide all Controls ENG related subjects (within the limits of authority)   
ID
2020-11534
Job Locations
IT-Cernusco sul Naviglio
Category
Engineering
Posted Date
1 month ago(6/12/2020 5:32 AM)
The Zwijndrecht site is undergoing significant growth through new channels and new products. This has given rise for the need for a Plant Manager.                                                         Plant Manager (m/f) site Zwijndrecht Your main tasks include:- Ensuring the ability to deliver, taking into account deadlines and quality- Development of objectives for safety, quality, and delivery & cost- Technical and disciplinary management of the production assembly areas, production planning and control, goods receipt/warehouse/dispatch- Optimization of operating and production processes, inventory, throughput times, material usage, error rates and product quality- Compliance with QM system specifications and monitoring of QM objectives- Ensuring that all technical equipment meet the relevant legal and operational requirements- Ensuring the capacity utilization, qualification and further training of employees at the Zwijndrecht site- Budget responsibility- functions of a matrix organisation- Business fluent Flemish and fluent English
ID
2020-11532
Job Locations
BE-Zwijndrecht
Category
Manufacturing
Posted Date
23 hours ago(7/12/2020 5:48 PM)
To expand the HR team, Dematic is looking for an HR Recruitment Specialist. As an HR Recruitment Specialist you are part of the HR Team in Zwijndrecht (near Antwerp) and you are responsible for the internal and external recruitment process from A to Z, including the onboarding process. Your are also responsibel for the Employer Branding and will develop this strategy. In this function you report to the Head of Talent Acquisition Central Europe. - Thanks to your experience and talent, you are able to recruit the best candidates for our internal and external vacancies;- You are in close contact with the hiring managers. You conduct intake interviews, write vacancy texts and job descriptions;- You are a talent for spotting talent. High-quality recruitment is a must for you. You actively search for talent on different channels; - You conduct in-depth interviews and inform the hiring manager;- You provide an appropriate salary proposal and you conduct the contract discussion;- You are responsible for organizing job fairs and other job events;- You are also responsible for our internal mobility. I.e. that you also strive for the right man or woman in the right place for existing employees;- You ensure a warm welcome for our new employees as responsible for the onboarding process;- You also ensure the organization of job students and trainees within the company;- Occasionally you organize assessment centers and attend them as an observer;- Implementation and further development of our employer branding strategy in social media;- Maintenance of our employer profiles (e.g. Xing, LinkedIn or Kununu);- Support our recruitment with social media measures; - Editorial maintenance of our career page;- Support of the personnel marketing team with various measures such as taking part in trade fairs; In short, are you a real talent spotter and do you enjoy giving someone the job of their life? Are you passionate about making sure the company attracts the right talents on the market? Do you love to break new ground and support designing campaigns that stand out from the crowd? Are you a curious mind who likes to walk off the beaten track while being both creative and practical? Are you excited by the opportunities offered by social media? Do you want to be part of ensuring our company is perceived as an outstanding employer that enhances the lives of others? If so, we’d like to talk to you about an opportunity to join our team!
ID
2020-11531
Job Locations
BE-Zwijndrecht | BE-Any Location
Category
Human Resources
Posted Date
1 month ago(6/15/2020 4:56 AM)
 En qualité de coordinateur – coordinatrice qualité sur site clients, vous êtes le responsable de l'exécution des activités Environment Health and Safety (EHS) quotidiennes, comprenant les sites et les projets sous la responsabilité du pays : France ou Italie ou Espagne (Unité Europe du Sud). A ce titre, vous aurez la responsabilité des missions suivantes :- S'assurer que le processus EHS est établi, mis en œuvre et maintenu- Assurer la conformité des installations sur sites- Participer ou piloter les évaluations des risques- Gérer et participer à la réalisation des visites / audits internes- Établir et suivre le plan d'actions EHS- Suivre les indicateurs EHS- Assister aux projets et aux réunions EHS des clients- Déployer et coordonner la formation des employés- Etre proactif dans la proposition et la mise en œuvre de changements et d'améliorations pour accroître l'efficacité et l'impact de la fonction sur l'entreprise Des déplacements fréquents (40% du temps) sont à prévoir sur les différents sites clients, en France et occasionnellement à l’étranger.
ID
2020-11530
Job Locations
FR-Bussy Saint Georges
Category
Quality/Safety/Sustainability
Posted Date
3 months ago(4/1/2020 5:14 AM)
The role will be to to train as a maintenance apprentice, to undertake a structured training program of academic study and on the job training in order to gain the required skills and knowledge to support the Dematic business.During your training period you will: - Carry out scheduled maintenance in line with manufactures requirements- Provide first line support to customers with fault rectification- Identify faults investigate root cause and suggest improvements- Look at possible enhancement projects  - Support the customer during breakdowns- Adhere to health and safety stadards at all times Main duties: Exhibit enthusiasm to learn and an interest in the business and role. Display an eagerness to build knowledge and willingness to put in the effort to develop skills.Maintain high standards of punctuality, attendance, appearance and professionalism at all timesObserving, learning and understanding a wide range of skills and processes while under the instruction of skilled staffTo be able to demonstrate these skills and processes as the training period progresses by working independently or with a team, to undertake tasks as instructed and increasing overall contribution to the businessTo undertake and successfully complete all training activities, achieving the academic grades and practical skills in order to complete the apprenticeship qualification.To learn and comply with relevant Health & Safety legislation at all timesTo ensure quality of output at all timesTo accurately record all work undertaken; completing and submitting all reports on timeInvolvement in continuous improvement activitiesTo represent the company in a professional manner at all times and maintain customer relationsTo adhere to the quality processes and procedures as set out by the companyTo maintain a records and log book over the duration of the apprenticeship period, recording projects that have been undertaken and the skills learned and submitting and report requirements within the required timescale
ID
2020-11513
Job Locations
UK-Nuneaton
Category
Other
Posted Date
5 months ago(2/24/2020 2:49 AM)
The role will be to to train as a maintenance apprentice, to undertake a structured training program of academic study and on the job training in order to gain the required skills and knowledge to support the Dematic business.During your training period you will: - Carry out scheduled maintenance in line with manufactures requirements- Provide first line support to customers with fault rectification- Identify faults investigate root cause and suggest improvements- Look at possible enhancement projects  - Support the customer during breakdowns- Adhere to health and safety stadards at all times Main duties: Exhibit enthusiasm to learn and an interest in the business and role. Display an eagerness to build knowledge and willingness to put in the effort to develop skills.Maintain high standards of punctuality, attendance, appearance and professionalism at all timesObserving, learning and understanding a wide range of skills and processes while under the instruction of skilled staffTo be able to demonstrate these skills and processes as the training period progresses by working independently or with a team, to undertake tasks as instructed and increasing overall contribution to the businessTo undertake and successfully complete all training activities, achieving the academic grades and practical skills in order to complete the apprenticeship qualification.To learn and comply with relevant Health & Safety legislation at all timesTo ensure quality of output at all timesTo accurately record all work undertaken; completing and submitting all reports on timeInvolvement in continuous improvement activitiesTo represent the company in a professional manner at all times and maintain customer relationsTo adhere to the quality processes and procedures as set out by the companyTo maintain a records and log book over the duration of the apprenticeship period, recording projects that have been undertaken and the skills learned and submitting and report requirements within the required timescale
ID
2020-11511
Job Locations
UK-Littlehampton
Category
Other
Posted Date
5 months ago(2/24/2020 2:49 AM)
The role will be to to train as a maintenance apprentice, to undertake a structured training program of academic study and on the job training in order to gain the required skills and knowledge to support the Dematic business.During your training period you will: - Carry out scheduled maintenance in line with manufactures requirements- Provide first line support to customers with fault rectification- Identify faults investigate root cause and suggest improvements- Look at possible enhancement projects  - Support the customer during breakdowns- Adhere to health and safety stadards at all times Main duties: Exhibit enthusiasm to learn and an interest in the business and role. Display an eagerness to build knowledge and willingness to put in the effort to develop skills.Maintain high standards of punctuality, attendance, appearance and professionalism at all timesObserving, learning and understanding a wide range of skills and processes while under the instruction of skilled staffTo be able to demonstrate these skills and processes as the training period progresses by working independently or with a team, to undertake tasks as instructed and increasing overall contribution to the businessTo undertake and successfully complete all training activities, achieving the academic grades and practical skills in order to complete the apprenticeship qualification.To learn and comply with relevant Health & Safety legislation at all timesTo ensure quality of output at all timesTo accurately record all work undertaken; completing and submitting all reports on timeInvolvement in continuous improvement activitiesTo represent the company in a professional manner at all times and maintain customer relationsTo adhere to the quality processes and procedures as set out by the companyTo maintain a records and log book over the duration of the apprenticeship period, recording projects that have been undertaken and the skills learned and submitting and report requirements within the required timescale
ID
2020-11510
Job Locations
UK-Stoke-On-Trent
Category
Other
Posted Date
5 months ago(2/24/2020 2:49 AM)
As a Project Manager within the Mobile Automation organization, you will be responsible for Agv projects from beginning to end. Your helicopter view allows you to have an overview of a project from the sales assignment to completion. You will work on both short-term and long-term projects. You love coaching and motivating a project team, just like developing customer relations in a commercial context. You will also monitor the project's objectives regarding concept, safety, quality, schedule, budget and contract changes. Within the framework of our corporate culture, we rely on your sense of responsibility, openness and enthusiasm and you can rely on our enthusiasm and passion to grow together.
ID
2020-11441
Job Locations
DE-Bremen
Category
Project Management
Posted Date
23 hours ago(7/12/2020 5:53 PM)
 Its exciting times within Dematic, as our business experiences double digit growth year on year. At the heart of this growth is the cutting-edge innovative Materials Handling solutions design that support our customers.  We are now looking to grow our well established team in Lithuania with a new mechanical design function. This role really is an opportunity to be in at the start of what will be a fantastic journey with Dematic.   This new team will support projects all over EMEA (and possibly further afield) wby taking ownership of the design of the mechanical aspects of material handling systems for Dematic, to a given specification, within cost and time scale constraints, and to the customers’ requirements             Main responsibilities:- To interpret project layout and specification into final design layout and conveyor data list, under the guidance of the lead engineer- To generate unit cycle times, system throughput, and general dimensional requirements- To provide system integration drawings and specifications- To create detailed drawings and parts lists for equipment within scope of supply- Creation of specifications, requirement documents for special conveyor elements or associated equipment and 3rd party purchases (resales)- To give advance notice of materials required to Purchase Department- Order entry / processing in SAP- To create an installation file to pass on information to the site supervisor and installation team- To conduct Site Surveys- To assist with system risk assessment (and unit risk assessment where necessary) in line with statutory requirements- To assist the documentation department to create Operating and Maintenance Instructions and spare parts lists as requiredGeneral Responsibilities:- To liaise with systems sales and project engineers during project phase- To liaise with contract managers, customer and sub-contractors during order execution phase- To liaise with production planning and purchase departments- To maintain Dematic’s image as a top quality, professional company, by adopting an honest, professional and attentive approach- Where necessary to develop special and new standard products to suit specific projects and new markets.- Deliver projects/tasks on time and within budget- To innovate ideas wherever possible to improve our delivered solution to the end customer (e.g. reduced price, reduced time-scale, improved functionality
ID
2020-11440
Job Locations
LT-Kauno Apskritis-Kaunas | LT-Vilniaus Apskritis-Vilnius
Category
Engineering
Posted Date
15 hours ago(7/13/2020 2:23 AM)
We offer you: - A varied customer-oriented job with customers from a variety of industries- A motivated team with a strong team spirit- A high level of job security in the growing intralogistics sector with attractive benefits These are your main tasks: - Your main task is to provide customer support regarding functional and technical software / IT issues- As a direct contact point in 2nd level software support for our national and international customers you will develop the best possible customer relationship- You develop suitable solutions through a competent analysis of the incoming functional and IT technical customer requests- You will develop change requests, take over software upgrades and troubleshoot C# code- You develop a knowledge database- As part of the 24/7 support team you will also take over on-call duty in plannable cycles and create a high level of customer satisfaction   
ID
2020-11439
Job Locations
BE-Zwijndrecht | BE-Any Location
Category
Customer Service/Support
Posted Date
1 month ago(6/3/2020 7:00 AM)
- Unterstützung bei der Bearbeitung rechtlicher Fragestellungen- Ablage/Dokumentation von rechtlich relevanten Unterlagen - Unterstützung bei der elektronischen Erfassung von Vertragsdokumenten und Pflege der entsprechenden Datenbank
ID
2020-11430
Job Locations
DE-Heusenstamm | DE-Any Location
Category
Legal
Posted Date
2 months ago(5/26/2020 11:52 AM)
- Serve as the lead point of contact for all customer account management matters- Build and maintain strong, long-lasting client relationships- Negotiate contracts and close agreements to maximize profits- Develop trusted advisor relationships with customer interlocutors- Ensure the timely and successful delivery of our proposal solutions according to customer needs and objectives- Develop CS business with existing clients and identify areas of improvement to meet sales goals.- Forecast and track account metrics (e.g. monthly/quarterly sales results and annual forecasts)- Prepare reports on account status- Collaborate with global account management team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed
ID
2020-11428
Job Locations
ES-Coslada
Category
Sales
Posted Date
2 months ago(4/30/2020 2:47 PM)
- Eventgestaltung- und Projektmanagement zur Förderung der nationalen und internationalen Kundenbeziehungen- Planung und Durchführung von europäischen Kundentagen und Messeauftritten- Planung und Durchführung von nationalen und europäischen Digitalen Events- Budgetierung, inhaltliche Koordination sowie Logistik und fortlaufende Ergebniskontrolle der Veranstaltungen
ID
2020-11409
Job Locations
DE-Heusenstamm | DE-Any Location
Category
Marketing/Communications
Posted Date
6 days ago(7/7/2020 7:25 AM)
- Führung von Projekten mit voller Verantwortung über Budget, Termin, Qualität und EHS- Führung interdisziplinärer Projektteams zur termin- und qualitätsgerechten Vertragserfüllung innerhalb eines vorgegebenen Kostenrahmens- Ansprechpartner für den Kunden während der gesamten Projektlaufzeit- Vertragsmanagement inkl. Change und Claims Management- Terminplanung und -steuerung- Kontrolle über Kosten und Cash-Flow mit zielgenauen Vorhersagen über Mehr- und Minderausgaben - Risikomanagement und Projektstatusreporting- Koordinierung der Spezifikation und der Beschaffung von Ausrüstung, Produkten und Dienstleistungen zusammen mit den zuständigen Fachbereichen- Sicherstellung der Einhaltung der Projektmanagementprozesse und -richtlinien
ID
2020-11389
Job Locations
AT-Graz | AT-Any Location
Category
Project Management
Posted Date
5 months ago(2/18/2020 10:17 AM)
- Participation in all the engineering discussions and actively participate in the project- Prevent drifting into wrong direction by engineering or customer- Attend & support the layout discussions internal and with the customer- Attend & support the controls discussions internal and with the customer- Attend & support the FDS Workshop internal and with the customer- Generate system specification for the customer view and understanding of the system- Coordinate internal specification works- Define & agree on interfaces between components + sub- + super-ordinated systems (HW/SW/Controls/IT/Subs)- Coordinate required simulation updates and integration of results into the project- Manage third party supplies by verifying / writing according specifications- Generate specifications for system pre-requisites by the customer- Setup & execute test management (including FATs) in order to verify the appropriate implementation for- Sub-Systems Test (SST)- System Integration Test (SIT)- System Throughput (STT)- System Availability Model- Develop & generate Q-Cards for system performance monitoring with PM (KPI tracker)- System tuning and definition of adjustments
ID
2020-11383
Job Locations
DE-Dortmund | DE-Any Location | AT-Graz | AT-Any Location
Category
Project Management
Posted Date
5 months ago(2/18/2020 10:17 AM)
- Participation in all the engineering discussions and actively participate in the project- Prevent drifting into wrong direction by engineering or customer- Attend & support the layout discussions internal and with the customer- Attend & support the controls discussions internal and with the customer- Attend & support the FDS Workshop internal and with the customer- Generate system specification for the customer view and understanding of the system- Coordinate internal specification works- Define & agree on interfaces between components + sub- + super-ordinated systems (HW/SW/Controls/IT/Subs)- Coordinate required simulation updates and integration of results into the project- Manage third party supplies by verifying / writing according specifications- Generate specifications for system pre-requisites by the customer- Setup & execute test management (including FATs) in order to verify the appropriate implementation for- Sub-Systems Test (SST)- System Integration Test (SIT)- System Throughput (STT)- System Availability Model- Develop & generate Q-Cards for system performance monitoring with PM (KPI tracker)- System tuning and definition of adjustments
ID
2020-11382
Job Locations
DE-Dortmund | DE-Any Location | AT-Graz | AT-Any Location
Category
Project Management
Posted Date
5 months ago(2/18/2020 10:17 AM)