Contract- and Claim-Manager (m/f/d)

Job Locations
Position Type
Job Time
Experience Level
Mid Level
Education Level
Bachelors Degree or Equivalent Experience
Travel %
Shift Schedule
Posting Date
3 weeks ago(6/23/2020 6:30 AM)

Company Overview

Über Dematic
Dematic ist ein weltweit führender Anbieter intelligenter Lösungen im Bereich der Intralogistik - von der Lagerung über den Materialfluss bis zur Kommissionierung.
Mit einer umfangreichen Palette innovativer Logistiksysteme, Pro­dukt­lösungen und Services eröffnen wir unseren Kunden einzigartige Perspektiven für die Beförderung ihrer Waren und Informationen durch die Supply Chain.
Dematic blickt auf eine knapp 200 jährige Tradition als Innovations­treiber zurück. Mit heute mehr als 7.000 Mitarbeitern an über 50 weltweiten Standorten wurden bis­lang mehr als 6.000 Anlagen im Bereich Distributions-und Industrielogistik errichtet.

Seit 2016 ist Dematic Teil der KION Group, dem weltweiten Branchenführer für Flurförderzeuge, zugehörige Dienstleistungen und Supply Chain-Lösungen, zu der auch die Linde Material Handling GmbH oder die Still GmbH zählen. KION hält damit weltweit Platz Nr. 2 in der Intralogistik.

The Role

Support the sales and execution phases of specified projects in close collaboration with the proposal manager, project manager and legal and finance departments with regard to:


  • Sales
    • Support sales team in identifying critical contract terms and collaborate with legal to make recommendations for drafting critical terms
    • Identification of contractual risks and possible counter-measures
    • Collaboration with insurance broker to ensure the proper protection for the project and the related project risks
    • Support preparation of the necessary approval documents (LoA) in cooperation with all other areas involved
    • Support for all necessary process steps during the sales phase


  • Project Execution
    • Align with project manager throughout execution of the project.
    • Support project manager with contract and claim management
    • Support project manager by proactive introduction of claims and change requests against customers and / or suppliers
    • Track and assure terms are followed, including payment milestones, accounting, project guarantees and bonds, etc.
    • Support project controlling with a view to early detection of cost risks
    • Support purchasing process to ensure project success and identifying potential risks with delivery schedules, etc.

What We Are Looking For

  • University degree preferably business management, business engineer or law, working knowledge of general accounting and finance principles
  • Relevant work experience is desirable, preferably in a similar role
  • Fluent English and German language skills, both written and spoken
  • Further language appreciated
  • Good negotiation skills, analytical thinking, creativity, communication strength, perseverance, solution-oriented thinking, team player
  • Conflict resolution skills, persistence, assertiveness
  • Independent action with decision-making capacity
  • Willingness to travel


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